WHAT’S YOUR BRAND? In my previous life, I worked for a woman who was one of the most brilliant marketers I’d ever worked with. She was highly creative, fiercely intelligent, […]
Quiz: Do You Need Support Staff?
QUIZ: DO YOU NEED SUPPORT STAFF? I’ve talked to TONS of small business owners about where they spend their time, and I’ve read my fair share of new-client surveys, needs […]
From Tactician to Visionary
FROM TACTICIAN TO VISIONARY Many (many!) years ago, I was part of a small team that ran a statewide association dedicated to the Wisconsin newspaper industry. Our executive director was […]
New Habits: Simple, but Never (Ever) Easy
This blog post was pulled from the Rescue Desk archive. Originally published on a former blog back in 2012, I thought it was worth dusting off, making a few updates, […]
From Handshakes to Hugs
Not too long ago, I attended a customer-appreciation event for one of our clients. He owns a firm that has been growing by leaps and bounds, and every year on […]
Multi-tasking is for suckers
MULTI-TASKING IS FOR SUCKERS Awhile back, I spent an afternoon milling around a Women’s Business Expo. It was a good event … part networking , part conference, part trade show, […]
10 Years Later, and I Still Don’t Have the Answers
10 YEARS LATER, AND I STILL DON’T HAVE THE ANSWERS This month, we’re celebrating 10 years in business. Pretty cool, right? As I reflected on what it took to get […]
Networking by the Numbers
NETWORKING BY THE NUMBERS A huge part of my time is spent networking. After all, I own a heavily referral-based business, and the more people I meet, the larger my […]
ENOUGH! All this advice is giving me heartburn
ENOUGH! ALL THIS ADVICE IS GIVING ME HEARTBURN. Hello. My name is Rachel and I’m an addict. I can’t turn away from any blog post, magazine article, business book, social […]
BPO: A Brave New World
BPO: A BRAVE NEW WORLD I get up close and personal in understanding the nuances of business process outsourcing, otherwise known as BPO to all you acronym-loving CEO/COO/CFO/VP/EVP/CKO-types out there. […]